Legal Notice

Data privacy policy

Responsible for the processing of your personal data on our website is AK BETRIEBS GmbH.
You will find the data of AK BETRIEBS GmbH in the legal notice.

Data protection

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy. The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis.

Processor, recipient

We process your personal data with the support of processors who assist us in providing the services (e.g. web host, email newsletter delivery service).

These processors are obliged to strictly protect your personal data and are not allowed to process your personal data for any other purpose than the provision of our services. Your personal data will only be passed on to service providers typical for the economy, such as banks (in the case of bank transfers to you), tax advisors (if you appear in our accounting), shipping service providers (in the case of shipping to you), etc.

Enabling and executing the guest's booking; carrying out the guest's stay; coordinating the stay with the guest's wishes and interests; enabling us to continue to provide services in accordance with the guest's interests; marketing in connection with the hotel's services and improving the hotel's services.

We disclose to service providers and their auxiliaries who provide cloud-based software and data processing solutions to the Hotel, and evaluate and process Guest Data (for the above purposes) on behalf of the Hotel.

Cookies

This website uses cookies. Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When a website is visited, the website may place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in. You can find more information on cookies on Wikipedia.

Changing the Cookie-settings

How the web browser handles cookies, which cookies are allowed or rejected, can be defined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser. If the use of cookies is restricted, not all functions of this website may be fully usable.

Cookies on our website

Our website processes the following cookies:

• Absolutely necessary cookies to ensure basic website functions.
• CookieConsent: Used to store consent to cookie use.
  • gaOptout, maOptout, fbOptout: Used to store the opt-out from Google Analytics, Matomo, Facebook Pixel.
• Functional cookies to ensure the performance of the website.
• Performance cookies, to improve the user experience.
  • Google Analytics (see there)
  • Facebook Pixel (see there)
• Advertising cookies, to manage advertising campaigns.

Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures):

• called content
• Time of the server request
• browser type / browser version
• Operating system used
• referrer URL
• IP address
• hostname

This data is only stored temporarily for a period of four hours. After that, the IP address and the host name are anonymized.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded an order data processing agreement with Google. When our website is called up, a connection to Google's servers is established via software and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users. This website uses the "IP anonymization" function. This means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, Google will use the collected data for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Detailed information on the handling of user data by Google Analytics can be found in the privacy policy of Google or Google Analytics.

Use of Google Analytics (source: traffic3.net): We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website as well as advertising measures.

Google Analytics is a web analytics service operated and provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes website usage data on our behalf and is contractually committed to measures to ensure the confidentiality of the processed data.

During your website visit, the following data is recorded, among others:

• Pages viewed
• Orders including sales and products ordered
• Your behavior on the pages (for example, clicks, scrolling behavior and dwell time)
• Your approximate location (country and city)
• Your IP address (in shortened form, so that no clear assignment is possible)
• Technical information such as browser, Internet provider, terminal device and screen resolution
• Source of origin of your visit (i.e. via which website or advertising medium you came to us)
• This data is transferred to a Google server in the USA. Google complies with the data protection provisions of the "EU-US Privacy Shield" agreement.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that can be used to recognize you during future website visits.

The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent it with the one-time installation of the browser add-on to disable Google Analytics.

Deactivate Google Analytics

You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
You can prevent the collection of your user data by Google Analytics only on this website by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website:

Facebook Pixel

This website uses Facebook Pixel, a web analytics service provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded an order data processing agreement with Facebook. The data is partially transferred to the USA. The transfer of data to the USA takes place on the basis of the Privacy Shield. When our website is called up, a connection to Facebook's servers is established via software and data is transmitted to Facebook's servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users. According to Facebook, Facebook will use the collected data to evaluate the use of the website, compile reports on website activity and provide other services related to website and internet usage. Facebook may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Facebook's behalf. Detailed information on the handling of user data by Facebook can be found in the privacy policy of Facebook.

Deactivate Facebook Pixel

You can prevent the collection of your user data by Facebook Pixel only on this website by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website:

Contact Form

After sending the contact form, the personal data entered by you will be processed by the data protection controller for the purpose of processing your request based on your consent given by sending the form. There is no legal or contractual obligation to provide the personal data. The only consequence of not providing it is that you do not submit your request and we cannot process it. You have the right to revoke your consent at any time by written notification, without affecting the lawfulness of the processing carried out on the basis of the consent up to the revocation.

Further processing of the data, which is compatible with the original purpose of processing, will take place on the same legal basis for the purpose of direct marketing in forms not subject to consent, such as the addressed postal dispatch of advertising, until objection is made. In this case, the data will be transferred to the mailing service provider. You have the right to object to the use of your personal data for the purpose of direct advertising at any time by written notification. In case of objection, your personal data will no longer be processed for the purpose of direct advertising.

Your rights

You have the right to information, correction, deletion and restriction of the processing of personal data. Insofar as the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability. You have the right to revoke any consent you may have given for the processing of your personal data. The lawfulness of the processing of the personal data until the revocation is not affected by the revocation. You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing. Furthermore, you have the right to lodge a complaint with the supervisory authority.